Help Centre

How can we help?

Start with these topics, or contact us if you can’t find an answer.

Getting started

Create an account, verify your email and complete the profile wizard. You can skip optional steps and return later.

How it works →

Resumes

Upload a PDF or DOCX, or build one in the editor. Your original is never overwritten; tailored copies are saved as versions.

About resumes →

Jobs & matches

A match score compares your profile with a listing. It is guidance, not a prediction, and you can apply even when it is low.

Browse jobs →

How AI is used

AI only works from information you provide, labels what it writes, and never applies to jobs or contacts anyone for you. Usage is limited by plan.

Read the FAQs →

Plans & billing

Free and paid plans are listed with their limits. Paid plans are processed by Razorpay; we never store card details.

See pricing →

Privacy & your data

Export or delete your data from Settings. For other privacy requests, write to our grievance contact.

Privacy Policy →

Suspicious listings

Never pay to apply for a job. If a listing looks wrong, report it and we will review it.

Report a job →

Career guides

Practical articles on resumes, interviews, cover letters and salary negotiation.

Read guides →

Contact support

Email support@jobpilot.in or use the form.

Contact us →